Smartsheet is a cloud-based project management and collaboration software that helps teams plan, track, and manage projects and tasks in a single platform. It offers a wide range of features such as task management, scheduling, collaboration, and real-time communication. With its intuitive interface and powerful tools, Smartsheet makes it easy for teams to stay organized and on top of their projects.
In this review, we’ll take a closer look at Smartsheet’s key features and how it compares to other project management tools on the market.
Overview of Smartsheet
Smartsheet offers a comprehensive set of tools for managing projects and tasks. Some of its key features include:
- Task management and collaboration: Smartsheet allows users to assign tasks, track progress, and collaborate with team members in real-time. It also offers a range of communication tools such as comments, @mentions, and email notifications.
- Scheduling and project management: Smartsheet offers a Gantt chart view, timelines, and dependency management tools to help users plan and manage their projects.
- Integrations: Smartsheet integrates with a wide range of other tools such as Google Drive, Microsoft Office, and Trello, among others. This allows users to easily import and export data, and connect with other tools they may be using.
Comparison of Smartsheet to other project management tools
Smartsheet is a powerful project management tool, but how does it compare to other similar tools on the market? Some of the key differences include:
- Smartsheet’s user-friendly interface and intuitive design make it easy for teams to get started and stay organized. Some users may find that other project management tools have a steeper learning curve.
- Smartsheet offers a wide range of collaboration and communication tools that allow teams to stay connected and on top of their projects. This is a strong point of Smartsheet compared to other tools that may not have as many collaboration features.
- Smartsheet’s pricing options are competitive when compared to other project management tools. However, some users may find that other tools offer more robust features at a lower price point.
Overall, Smartsheet is a solid choice for teams looking for an easy-to-use project management tool with a wide range of collaboration and communication features. While it may not be the cheapest option on the market, it’s well worth considering for teams looking for a comprehensive project management solution.
Smartsheet Features
Smartsheet offers a wide range of features that help teams plan, track, and manage projects and tasks. Some of the key features include:
Task management and collaboration
- Assigning tasks: Smartsheet allows users to assign tasks to team members and set due dates. Users can also add comments, @mentions, and email notifications to keep team members informed of changes and progress.
- Tracking progress: Smartsheet offers a range of tools to help users track the progress of their tasks. Users can view task completion percentages, filter tasks by status, and see who is responsible for each task.
- Real-time communication: Smartsheet’s real-time communication features allow team members to collaborate and stay informed in real-time. Users can add comments to tasks, @mentions to notify team members, and receive email notifications when tasks are updated.
Scheduling and project management
- Gantt chart view: Smartsheet’s Gantt chart view allows users to visualize their projects and tasks in a timeline view. Users can also easily schedule tasks and set dependencies between tasks.
- Timelines: Smartsheet’s timeline feature allows users to create and share project timelines with team members. Users can also add tasks, milestones, and notes to their timelines.
- Dependency management: Smartsheet’s dependency management feature allows users to set dependencies between tasks. This makes it easy for users to see which tasks need to be completed before others can begin.
Integrations
- Connecting with other tools: Smartsheet integrates with a wide range of other tools such as Google Drive, Microsoft Office, and Trello, among others. This allows users to easily connect with other tools they may be using, and import and export data.
- Importing and exporting data: Smartsheet’s import and export features allow users to easily import and export data from other tools. This makes it easy for users to transfer data from other project management tools and keep their data organized in one place.
Overall, Smartsheet’s comprehensive set of features makes it a powerful tool for managing projects and tasks. The task management and collaboration features make it easy for teams to stay connected and on top of their projects, while the scheduling and project management features help users plan and manage their projects. The integrations feature allows users to connect with other tools they may be using and import and export data.
Smartsheet User Interface and Design
Smartsheet’s user interface and design are intuitive and easy to use. Some of the key features include:
Navigation and layout
Smartsheet’s navigation and layout are designed to be easy to use, with a clean and simple interface. The main navigation bar at the top of the screen allows users to easily switch between different sections of the app, such as the task list, Gantt chart, and timelines. The layout is easy to understand with clear labels and buttons.
Customization options
Smartsheet offers a range of customization options to help users personalize the app to their needs. Users can customize the layout, color scheme, and font size to make it easy to navigate and read. Additionally, users can also create custom forms, add custom fields, and create custom reports to fit their project management needs.
Mobile app functionality
Smartsheet’s mobile app offers similar functionality as its web app. Users can access and manage their projects and tasks from their mobile device, collaborate with team members in real-time, and view progress reports. The mobile app also allows users to create and edit tasks and projects, view Gantt charts and timelines, and access documents and files. The mobile app’s user interface is clean and easy to navigate, making it easy to stay organized and on top of your projects while on the go.
Overall, Smartsheet’s user interface and design is intuitive and easy to use, with a range of customization options to help users personalize the app to their needs. The mobile app functionality is also well-designed and offers similar functionality as the web app, making it easy for users to stay organized and on top of their projects while on the go.
Smartsheet Cost, Pricing and Plans
Smartsheet offers a range of pricing options to suit different needs and budgets.
Smartsheet offers a free plan, as well as several paid plans. The free plan offers basic functionality such as task management and collaboration, while the paid plans offer additional features such as scheduling, Gantt charts, and reporting.
The paid plans are available in different pricing levels: Business, Enterprise and Premier. The Business plan is the most popular among small to medium-sized business, the Enterprise plan is for large teams and organizations and the Premier plan is for organizations that require the highest level of security and support.
Comparison of Smartsheet Pricing to other project management tools
Smartsheet’s pricing is competitive when compared to other project management tools on the market. However, some users may find that other tools offer more robust features at a lower price point.
Additionally, other project management tools may offer different pricing options such as pay-per-user or pay-per-project, while Smartsheet’s pricing is based on the number of active collaborators.
Smartsheet Add-on features and pricing
Smartsheet offers a range of add-on features that can be added to its paid plans. These include additional integrations, security features, and advanced reporting. The pricing for these add-on features varies, and users should check with Smartsheet for the most up-to-date pricing information.
Additionally, Smartsheet offers a range of add-on features that can be added to its paid plans for an additional cost. Users should check with Smartsheet for the most up-to-date information.
Smartsheet’s pricing is based on the number of active collaborators and the level of plan you choose. They offer a free plan as well as several paid plans, including the Business, Enterprise, and Premier plans.
The free plan is called the Basic plan and it includes basic functionality such as task management and collaboration, sheet creation, and sheet sharing. With this plan, you can have up to 5 collaborators per sheet and you can access the basic features of Smartsheet such as sheet creation, sheet sharing, and task management.
The Business plan is the most popular among small to medium-sized businesses. It starts at $14 per user, per month and includes additional features such as scheduling, Gantt charts, and reporting. With this plan, you can have up to 100 collaborators per sheet, and you can also access advanced features such as automation, forms and approvals, and advanced reporting.
The Enterprise plan is for large teams and organizations and it starts at $25 per user, per month. It includes all the features of the Business plan, plus additional security and compliance features, as well as dedicated customer success manager, and 24/7 support.
The Premier plan is for organizations that require the highest level of security and support. It includes all the features of the Enterprise plan and starts at $50 per user, per month. Additionally, it includes guaranteed uptime, service level agreements, and custom branding and integrations.
The above prices are based on the annual billing, if you choose monthly billing the prices will be slightly higher. Additionally, Smartsheet offers a range of add-on features that can be added to its paid plans for an additional cost, such as extra storage, additional integrations, and advanced reporting.
It’s worth noting that Smartsheet also offers a 30-day free trial for their paid plans, so you can test the tool before committing to a subscription.
Smartsheet Customer Support and Resources
Smartsheet offers a range of customer support and resources to help users get the most out of their experience. Some of the key features include:
Availability of support
Smartsheet offers a range of customer support options, including email, phone, and live chat support. Support is available during business hours, and the company claims to have a quick response time. Additionally, Smartsheet has a self-service support center that includes a knowledge base, tutorials, and FAQs.
Quality of support
Users generally report that Smartsheet’s customer support is helpful and responsive. They provide detailed answers to the inquiries and aim to resolve issues in a timely manner. However, some users have reported that the support can be inconsistent, with some representatives providing more detailed and helpful responses than others.
Additional resources
Smartsheet offers a wide range of additional resources such as tutorials, webinars, FAQs and a knowledge base to help users get the most out of the tool.
These resources cover a range of topics, from getting started with Smartsheet to advanced features and best practices. Additionally, Smartsheet also offers a Community forum where users can get help and share tips and best practices with other Smartsheet users.
Overall, Smartsheet’s customer support and resources are generally well-regarded by users. The company offers a range of support options and has a good response time.
Additionally, the company offers a wide range of tutorials, webinars, and FAQs to help users get the most out of the tool. However, some users have reported that the quality of support can be inconsistent.
Conclusion
Smartsheet is a powerful and versatile project management tool that offers a wide range of features and benefits. Some of the key features include task management and collaboration, scheduling and project management, Gantt chart view, and integrations with other tools. These features help users stay organized and on top of their projects, while also making it easy to collaborate with team members in real-time.
In terms of pricing and plans, Smartsheet offers a range of options to suit different needs and budgets, with a free plan as well as several paid plans. The paid plans offer additional features such as scheduling, Gantt charts, and reporting. Additionally, Smartsheet offers a range of add-on features that can be added to its paid plans for an additional cost.
In terms of customer support and resources, Smartsheet offers a range of options including email, phone, and live chat support. The company also offers a self-service support center that includes a knowledge base, tutorials, and FAQs. Users generally report that Smartsheet’s customer support is helpful and responsive, however some users have reported that the quality of support can be inconsistent.
Final thoughts and tips for getting the most out of Smartsheet:
- Take the time to customize the layout, color scheme, and font size to fit your needs
- Utilize the Gantt chart view and timelines to stay on top of project progress
- Take advantage of the various integrations to connect Smartsheet with other tools you are using
- Use the real-time communication features to collaborate with team members and stay on top of task assignments
- Take advantage of the tutorials, webinars, and FAQs provided by Smartsheet to learn about advanced features and best practices.
